Since the issue is intermittent, it is likely to succeed on a subsequent try. Workaround: To mitigate the issue, you can attempt to save or copy again. Note: Apps are not affected by this issue if they are 64-bit or 32-bit and NOT large address aware. Microsoft Office apps such as Microsoft Word or Microsoft Excel are only affected when using 32-bit versions and you might receive the error, "Document not saved." This issue is unlikely to be experienced by consumers using Windows devices in their home or on non-managed comercial device. We are not receiving reports that copying files using File Explorer is affected, but CopyFile API used within apps might be affected. ![]() Windows devices are more likely to be affected by this issue when using some commercial/enterprise security software which uses extended file attributes. ![]() Saving or copying files might intermittently failĪfter installing KB5023773 or later updates, you might have intermittent issues saving, or copying, or attaching files using 32-bit apps which are large address aware and using the CopyFile API.
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